Privacy Policy (GDPR and Spanish LOPDGDD)
1. Data controller
The controller of personal data collected through the Website is LIVECORE S.L.U., using the contact details provided in the identification section above.
2. Data we process
We may process contact data (name, email and message content) when you contact us, and technical browsing data (e.g., IP address and identifiers) when you browse the Website, subject to cookie settings and consent.
3. Purposes
We process personal data to:
Reply to information requests, quotes and enquiries.
Manage pre-contractual steps, contractual relationship and service delivery.
Maintain and improve the Website and ensure its security.
Manage cookies and preferences according to the user’s consent.
Send marketing communications only when there is a valid legal basis (e.g., consent).
4. Legal basis
The legal bases may include: (i) user consent (e.g., forms and non-essential cookies), (ii) pre-contractual measures or contract performance, and (iii) legitimate interest in ensuring Website security and operation.
5. Recipients
Data may be processed by necessary technology providers (hosting, email, maintenance, security and backups) acting as processors. We do not sell personal data to third parties.
6. International transfers
As a general rule, no international transfers are carried out. If third-party services involve transfers, appropriate safeguards required by law will be applied (e.g., Standard Contractual Clauses).
7. Retention periods
Data will be kept for the time necessary to handle the request and, afterwards, for legally required periods. Marketing-related data will be kept until you withdraw consent or object.
8. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction and data portability, and withdraw your consent at any time. To exercise your rights, contact:
9. Complaints
If you believe processing does not comply with applicable rules, you may lodge a complaint with the Spanish Data Protection Authority (AEPD).
10. Minors
The Website is not intended for minors under 14 years of age. If you are under 14, do not submit personal data without authorisation from your parent/legal guardian.
11. Changes
We may update this Privacy Policy to reflect legal or technical changes. The current version will be the one published on the Website.